Just like any other traditional phone line you get to make and receive unlimited local calls.

Designed with residential customers in mind, we don't limit the amount of minutes used across Ontario. Never have to worry about running huge long distance charges again.   !! new !!

Some of our plans come we North American Minutes. Call anywhere in North America excluding Hawaii, Alaska, Yukon, and North West Territories with these minutes. If you wish to call outside North America please see our International Rates.

The Global plan allows you to make calls to the following countries.
Click Here

Caller ID allows i-Line subscribers to view an incoming caller's phone number before answering the call. With caller ID, when your phone rings, the incoming caller's number appears on the display screen of your telephone. Your phone must have caller ID capability for this feature to be used.

You can prevent your phone number from being displayed when calling, by using Permanent Calling Line ID Blocking. This feature allows you to block your number from being shown when calling other numbers. You have the choice of turning it on or off for all calls from the my account section.

To block your Caller ID information on a per call basis follow the instructions shown below.

To activate Occasional Caller ID Blocking:

1. Pick up the phone.
2. When you get a dial tone, dial *67.
3. Wait for a new dial tone.
4. Dial the phone number of the person you wish to call.

Three-way calling allows you to create an instant conference call between yourself and other two parties. No special equipment is required to use Three-way calling. 

To initiate a Three-Way Call:

1. While you are on a call press the flash button or switch hook on your phone.
2. When you get a dial tone, dial your second contact.
3. When the second contact answers, press flash or the switch hook again.
4. Immediately, you and your two contacts will be connected on a conference call.

Call Waiting permits callers to get through to you even when you are on the phone with another call. You will hear a beep indicating an incoming call. You will then be able to put your current caller on hold and answer the new call. You can continue to alternate between parties as often as you'd like. It's like having two lines while paying for only one.

How does it work? When you are on a call and the line beeps, simply press the flash button or switch hook. You will be connected with the waiting party and your original party will be placed on hold. Press the flash button or switch hook again, to reconnect to the original party and hold the waiting party. If a third caller tries to reach you they'll get a busy signal or be forwarded to voicemail.

This feature can be enabled and disabled simply by dialing *70 from your i-line.

Voicemail is a service that allows callers to leave messages when you are not available to answer your phone. Our voicemail permits you to record your own outgoing message, so that when calls are routed to your voicemail, they will hear your voicemail greeting and have the option to leave a message.

Call Forwarding allows you to forward all your incoming calls to a different phone number, such as your home, friend's house, office or cell phone. Call Forwarding makes your life easier because it gives you the control you want. Turn it on when you need it. Turn it off when you don't. Note that the number you forward your calls to must be permitted by your outgoing calling plan.

Call Forwarding instruction:

To enable call forwarding:
Dial *72 + the phone number you which to forward calls to. A recording will confirm.

To disable call forwarding:
Dial *73. A recording will confirm.

This feature can also be manipulated from the my account section.

Last Caller Recall is a service that allows you to get the phone number of the last incoming call whether you answered it or not. To use the feature: Pick up the phone. Press *69 and listen to the recording of phone number.

This feature allows you to access your calls records 7 days a week 24 hours a day. Simply logon and review all incoming and outgoing calls. These records are real time so you always have access to the latest and most up to date information.

Save time and money with our Online Account Management. This service lets you view and manage all aspects of all your services.

Any time you would like to know your long distance balance or how many minutes left on your monthly plan simply dial *10.

This information can also be obtained by logging on to the my account section.

Unitz Online allows you to choose a phone number from any of the available cities, regardless of where your Telephone Gateway will be physically located. Remember: Our telephone service is available to you even if we do not have telephone numbers in your city.

Our telephone lines can have fax machines connected to them. Please contact us for more details about sending and receiving faxes.

The three-digit telephone number "9-1-1" has been designated as the "Universal Emergency Number". Effective July 1 2005 911 emergency services are available when using our telephone line services.  

This service provides you with additional phone number (in the city of your choice*) that rings your i-Line gateway. There are no limits to the amount of virtual numbers you can add to a single i-Line gateway.

How Does It Work?

Virtual Numbers are for incoming calls ONLY, so they ring back to your I-Line.

*Virtual Number are available in the following cities:

Barrie, Chatham, Guelph, Hamilton, Kingston, Kitchener/Waterloo, London, Montreal, Newmarket,North Bay, Oshawa, Ottawa, Peterborough,
St. Catherines, Sudbury, Toronto and Windsor.

Reverse Calling is a unique feature whereby a caller who is not a subscriber to our service may place a call to a subscriber and not incur a long distance charge.  The non-subscriber would call one of our local access numbers and then enter the telephone number of the Unitz subscriber. Our system then processes the call by calling the valid subscriber and connecting the two parties.

Our Per Minute service allows you to place calls outside of our network at a very competitive per minute rate. All minutes must be prepaid; simply charge your account and start calling. If you don't use all your prepaid minutes that month, don't worry they will carry over to the next month. Your call records can be accessed by logging into your account.

Long Distance Rates:

          - Canada 2.9¢ /min*
          - United States 3.9¢ /min*
          - International Rates  -click here-

* Excluding Hawaii, Alaska, Yukon, and North West Territories.

We now offer international calling. To receive more information about this option please contact us.

The i-line service requires a Telephone Gateway to function.
This gateway can be:

• rented monthly for $10.00/month (plus applicable taxes).

• purchased for $109.95 (plus applicable taxes).

• rent to own; one initial payment of $40.00 + 12 monthly payments of $6.95 (plus applicable taxes).

Reminder: The telephone gateway also serves as an internet firewall to protect your computer.

If you have subscribed to Unitz's residential services, the Service and Device are provided to you as a residential user, for your personal, residential, non-business and non-professional use. This means that you are not using them for any commercial or governmental activities, profit-making or non-profit, including but not limited to home office, business, sales, tele-commuting, tele-marketing, autodialing, continuous or extensive call forwarding, fax broadcast, fax blasting or any other activity that would be inconsistent with normal residential usage patterns. This also means that you are not to resell or transfer the Service or the Device to any other person for any purpose, or make any charge for the use of the Service, without express written permission from Unitz Online in advance. We reserve the right to immediately terminate or modify the Service, if Unitz determines, in its sole discretion, that the Customer's Service is being used for non-residential or commercial use.